Legal
Subprocessors
Last updated: April 28, 2026
avoClerk (Avo LLC) engages the following third-party service providers (“subprocessors”) to deliver the AI voice receptionist service. We will give firms thirty (30) days’ notice via email and dashboard before adding or replacing a subprocessor that handles Caller Data, so firms have a chance to object before the change takes effect.
We do not use Caller Data (audio, transcripts, intake) to train AI models for ourselves or any third party. Each subprocessor that handles Caller Data is contractually bound to the same restriction.
| Subprocessor | Purpose | Data | Region |
|---|---|---|---|
| Sinch | SIP trunking, inbound DIDs | Telephony metadata, audio in transit | United States |
| Deepgram | Speech-to-text | Call audio, transcripts | United States |
| Anthropic | Large-language-model reasoning | Transcripts, system prompt + caller turns | United States |
| Cartesia | Text-to-speech | Response text | United States |
| Hetzner | Infrastructure hosting | All service data at rest | United States (Hillsboro, OR) |
| Coolify | Deployment / orchestration | Service metadata | United States |
| Stripe | Payment processing | Firm billing information | United States |
| Firebase / Google Cloud Identity | Authentication | Firm-account user info | United States |
| Resend | Transactional email | Account email addresses, message content | United States |
| PostHog | Product analytics (firm-account + website) | Dashboard usage events; no Caller Data | United States |
| Sentry | Error tracking | Service-level error metadata; no Caller Data | United States |
Notice of changes
To receive subprocessor-change notices, ensure your firm-account email is current in the dashboard. To object to a planned change, email [email protected] within the notice period; if we cannot accommodate the objection we will work with you on an orderly off-boarding.
Contact
Questions about this list: [email protected].
Avo LLC, 30 N Gould Street, STE R, Sheridan, WY 82801.